I still don't have my invites in hand. And today, when I contacted the seller to ask her to follow up and warned her that I would have to report this as a non-delivery if I didn't hear from her ... she changed my Etsy purchase status to "Declined"!!
OK, you can't finish the order. Annoying, but OK. But you ignore my communications and passive-aggressively cancel my order 4 months after accepting my money, and don't offer to refund any of it?! Aargh!!!
Let me re-iterate the major lesson from my mishap, friends. Never, EVER pay in full for a custom order up-front. NEVER. No matter how nice the seller seems or how glowing her feedback is. NEVER. An honest, experienced professional will not object to a half down, half upon delivery payment plan.
The good news: Econo Boy and I spent some time playing around with some blank A7 cards and we think we've come up with a nice, cost-effective way to print our invitations ourselves. I've asked the seller to refund enough money for us to rush-order invites from Wedding Paper Divas, but if that doesn't look likely, we'll probably go with the lower-cost option.
I'm kind of venting right now, but to be honest, I've spent so long being upset over this that I'm pretty much over it. The weaselly move she made in canceling my order confirmed for me that this woman is profoundly unprofessional, and while it was foolish to pay up-front, this is her fault, not mine. And most couples I know had at least one awful vendor, whether it was a photographer or a florist or a caterer. Hopefully this means I got my mandatory wedding disaster out of the way, and the actual party will be nothing but fun!